Frequently Asked Questions

Q.How accurate is the calorie information?

CaloMap uses AI to estimate calories based on menu names and images. This is for reference only and may vary depending on the restaurant's cooking method. For precise nutritional info, please consult the restaurant directly.

Q.Can I see calorie info for all restaurants?

If you share the menu directly or take a photo, we will analyze it promptly and continuously add the data.

Q.Is the service free?

Yes, basic features like searching restaurants, checking calories, and tracking meals are free to use.

Q.What are Points?

Points are rewards earned by registering restaurant information, menus, and photos. You earn 100P for new restaurant registration, 5-10P per menu item, and 5P per photo. Accumulated points can be redeemed for cash or gift cards in the future.

Q.What is Contribution?

Contribution is a social impact metric earned by watching ads in the app. Unlike Points, it cannot be redeemed for cash. Instead, ad revenue is used for charitable activities such as supporting underprivileged children. Your level increases based on contribution, and you need to watch for at least 30 seconds to earn it.

Q.What's the difference between Points and Contribution?

Points are earned by registering restaurant info and can be redeemed for cash. Contribution is earned by watching ads and cannot be redeemed for cash – instead, the ad revenue goes to charity. They are completely separate systems.

Q.How do I delete my account?

You can delete your account anytime via [Settings > Account > Delete Account] in the app. All personal data is deleted immediately upon withdrawal.

Contact Us

If you have any issues or suggestions, please feel free to email us.

Customer Support Email
calomap.customer@gmail.com
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